Simon & Jenny Albiston welcome you to Church Street Dental Centre.
The practice has been family owned for over 35 years.
We are proud to serve Wincanton, Somerset and surrounding towns and villages and are humbled by our long standing patient base whom travel from all areas of the globe to see us.
We are a British Dental Association Good Practice which means we provide a consistently high standard of care to our patients and staff.
Simon & Jenny are also Foundation Dental Trainers which means we support a newly qualified Dentist in their first year and offer teaching and learning opportunities for them.
Our whole team look forward to meeting you and helping you achieve the smile of your dreams.
WHAT MAKES US DIFFERENT?
Here at Church Street Dental Centre we provide more than just routine dentistry. We do enjoy our preventative dentistry and helping you improve your oral hygiene but we can offer so much more than that. Our team are highly qualified and experienced to be able to provide you with more. We are delighted to be able to offer tooth whitening, dental implants, conventional orthodontics, Invisalign, superb Hygienist service, facial aesthetics including Botox, dermal fillers, chemical peels and Dermaroller.
Our 3 surgeries are modern, up-to-date and air conditioned in a Grade 2* listed building with bags of character.
Price List- Private
Diagnosis & Prevention
Routine Examination £44.00
Radiography(small film) £12.00
Topical Fluoride £6.00
New Patient Exam £80.00
Amalgam – small £75.00
Amalgam – medium £95.00
Amalgam – large £118.00
Composite – small £95.00
Composite – medium £119.00
Composite – large £145.00
Advanced Restorations inc laboratory fee
Gold Crown £585.00
Bonded Crown £535.00
All ceramic Crown £525.00
Cast Post £170.00
Gold Inlay £475.00
Porcelain Veneer/inlay £435.00
Bridge (per unit) £525.00
Etched Bridge (per tooth) £425.00
Endodontics (inc. radiographs)
Zoom in surgery £460.00
Take home trays £285.00
Emergency extraction £90.00
Planned/ Extraction £75.00
Complex Extractions on time basis
Other surgery on time basis
Botox (1 area) £150
Botox (2 areas) £200
Botox (3 areas) £250
Dermal Fillers from £125
Complete – Standard £1200.00
Complete – Premium £2200.00
Partial Acrylic £475 .00
Partial CoCr £750.00
Repairs & Additions (over night) £90.00
Emergency call out £165.00
Written Report £180.00
Casual Emergency (during normal hours) £55.00
Issue prescription £28.00
Re-cement Crown £30.00
Metal Fixed Upper & Lower £2750
Metal Fixed Upper or Lower £1500
Porcelain (tooth coloured) from £1750
Invisalign from £950
Retainers (per arch) £75
One colour £65.00
2/3/4 strips of colour £70.00
Bruxism splint/ night-guard £85.00
Care Plan Essentials
NHS charge bands
£20.60 covers an examination, diagnosis and advice. If necessary, it also includes X-rays, a scale and polish and planning for further treatment.
£56.30 covers all treatment covered by Band 1, plus additional treatment, such as fillings, root canal treatment and removing teeth (extractions).
£244.30 covers all treatment covered by Bands 1 and 2, plus more complex procedures, such as crowns, dentures and bridges.
Information for Patients
If you have a complaint or concern about the service you have received from the dentists or any of the staff working in this practice, please let us know. We operate a practice complaints procedure. Our complaint system adheres to national criteria.
How to Complain
We hope that most problems can be sorted out easily and quickly, at the time they arise and with the person concerned. If your problem cannot be sorted in this way and you wish to make a complaint, we would like you to let us know as soon as possible – ideally, within a matter of days or at most a few weeks – because this will enable us to establish what happened most easily. If it is not possible to do that, please let us have details of your complaint:
- within 6 months of the incident that caused the problem; or
- within 6 months of discovering that you have a problem, provided this is within 12 months of the incident.
Complaints about the treatment you received should be made to Simon Albiston. Alternatively, you may ask for an appointment with Simon in order to discuss your concerns. He will explain the complaints procedure to you and will ensure that your concerns are dealt with promptly. It will help if you are as clear as possible about your complaint.
What We Shall Do
We shall acknowledge your complaint within 3 working days and aim to have looked into your complaint within 10 days of the date when you raised it with us. We shall then be in a position to give you an explanation, or offer a meeting with those involved.
In investigating your complaint, we shall aim to:
- find out what happened and what went wrong
- enable you to discuss the problem with those concerned, if you would like this;
- ensure you receive an apology, where this is appropriate;
- identify what we can do to make sure the problem does not happen again.
Complaining on Behalf of Someone Else
Please note that we keep strictly to the rules of confidentiality. If you are complaining on behalf of someone else, we have to know that you have the permission to do so. A note signed by the person concerned will be needed, unless that are incapable of providing this because of physical or mental illness or are a child under 16 years.
Complaining to Dental Complaints Service
We hope that, if you have a problem, you will make use of our practice complaints procedure. We believe this will provide the best chance of putting right whatever has gone wrong and an opportunity to improve our practice. However this does not affect your right to complain to the Dental Complaints Service, if you feel you cannot raise your complaint with us or you are dissatisfied with the result of our investigation. If you wish further advice you should contact:
Care Plan Essentials
- NHS England,
PO Box 16738,
- Parliamentary and Health Service Ombudsman,
Tel: 0345 015 4033
email: www.ombudsman.org.uk for complaints with NHS treatment.
- Dental Complaints Service,
2 Cherry Orchard Park,
Tel: 08456 120 540 for complaints about private treatment
- The General Dental Council,
37 Wimpole Street,
- Your local Citizens advice bureau
- The British Dental Association Good Practice,
64 Wimpole Street,
- Care Quality Commission (see website)
Helping you be a better version of you
T: 01963 33930
7a Church Street
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