We are accepting new private patients.
We offer an extensive range of private treatments. We have a Dental Hygienist who can help you reach optimal oral health.
Which Dentist will I see?
You have the right to ask for a preference of Dentist when you first book in with us, although it might not always be possible. When a Dentist leaves you will be booked in with their replacement.
1. Carry out a thorough examination of your mouth, teeth and gums.
2. Explain your treatment options and tell you what treatment can be done. Onward referrals to a Specialist may be necessary.
3. Make sure you know how much your treatment will cost.
4. Offer finance options for eligible treatment plans, subject to approval.
5. If requested, provide you with a written treatment plan before carrying out any dental treatment.
6. Discuss with you how often you need to attend for a dental check-up.
1. Give your dentist as much notice as possible if you must cancel or change an appointment.
2. Follow your dentist’s advice on how to avoid tooth decay and gum disease.
3. Ask for a written treatment plan for any treatment if you need one.
4. Ask questions if there is something you don’t understand.
5. Pay 50% of your treatment bills at the beginning of treatment, and pay the remaining 50% upon completion of treatment.
The practice policy is that if you fail your first new patient examination you will automatically lose your place at the practice.
If you fail or cancel at short notice 2 appointments in a row, we will not be able to continue to offer you care within the practice.
If you cancel an appointment with less than 24 hours' notice, or fail to attend without a valid reason, a cancellation fee may be charged based on the length of the appointment. This policy helps us offer valuable clinical time to other patients who may be waiting for treatment.
Appointment confirmations – We may contact you before your appointment to confirm your attendance. If we are unable to contact you and your appointment remains unconfirmed, we reserve the right to offer that appointment to another patient where necessary.
We are not currently accepting new patients for routine NHS care. Limited NHS appointments may occasionally become available, subject to our NHS contractual capacity. Please contact our team to check current availability.
Only treatment that is deemed clinically necessary to protect and maintain good oral health is available on the NHS.
If you want to have any cosmetic treatment, such as tooth whitening or aligners, this may be provided privately. You should ask your dentist how much this will cost in addition to the charges for the NHS treatment.
For information on NHS dentistry fees please visit the NHS website
1. Carry out a thorough examination of your mouth, teeth and gums.
2. Explain your treatment options and tell you what treatment can be done under the NHS, and what other work may be provided privately if you wish. Onward referral to a Specialist may be necessary.
3. Make sure you know how much your NHS treatment and private treatment will cost.
4. If requested, provide you with a written treatment plan before carrying out any dental treatment, to confirm details and costs of the NHS treatment and any private work.
5. Display a poster about NHS charges.
6. Discuss with you how often you need to attend for a dental check-up.
1. Give your dentist as much notice as possible if you have to cancel or change an appointment.
2. Follow your dentist’s advice on how to avoid tooth decay and gum disease.
3. Ask for a written treatment plan for any treatment if you need one.
4. Ask questions if there is something you don’t understand.
5. Pay your treatment bills at the beginning of treatment, or as agreed with your dental provider.
If a dental practice has capacity, then anyone can be seen on the NHS, however only some people are entitled to “free” treatment.
Patients who are exempt from NHS dental charges are:
Patients may also be entitled to reduced cost NHS dental services because:
Proof of these exemptions will be required.
The practice policy is that if you fail your first new patient examination you will automatically lose your place at the practice.
If you fail to attend or cancel at short notice on 2 appointments in a row, we may be unable to continue providing you with routine NHS care at the practice.
If you do not attend the practice for over a 2 year period, you will automatically lose your place at the practice.
Appointment confirmations – We may contact you before your appointment to confirm your attendance. If we are unable to contact you and your appointment remains unconfirmed, we may offer that appointment to another patient where appropriate.
Church Street Dental Centre is open Monday to Friday 0900hrs – 1700hrs. Please note we are closed for lunch between 1300hrs and 1400hrs.
If you require urgent care, please call us on 01963 33930. Outside of normal working hours, or if you are not yet a practice patient, please call the NHS helpline on 111.
We reserve the right to amend this policy from time to time in line with NHS regulations, professional guidance and practice requirements.
We are accepting new patients
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